Proven Methodology
In retailing time is money. Our proven methodology has you up and running – fast. International expertise, local support.
In retailing, as in any business, planning is the key to success.
That’s why we have developed the proven Triquestra Methodology for developing, implementing, and supporting retail solutions on time and on budget.
Using this methodology we have a proud record of delivering solutions to one store or many sites with minimum disturbance to the trading environment.
The process starts with an initial Business Process Review. This phase sees the development and documentation of several key components of the project, including the:
- Integration plan
- Project plan
- Pilot plan
- Acceptance criteria
Each client works with a senior project manager, who has overall internal control of the project and an account manager, who acts as the client’s advocate within Triquestra International.
As the project proceeds, regular review meetings are held with the client to monitor progress and identify potential issues and remedies.
Once the rollout is completed, the account manager conducts regular reviews with the client to assess the system’s performance and identify ways for the client to make the best use of Infinity’s potential.
At the heart of each project is a core project team that is accountable for the implementation of the solution, end-to-end from pre-sales to hand over and ongoing support.
Project teams are designed to provide clear lines of responsibility and governance and to ensure consistency right across the roll out.
The core project team comprises:
- Executive Sponsor
- Project Manager
- Architect
- Business Analyst
Project teams are drawn from Triquestra’s staff based in New Zealand and UK and local business partners, selected for their deep knowledge of local retail markets and excellence in service and support.
